So, everyone is pretty much working from home now. Whether we like it or not, it is probably here to stay. I’m sure all of you reading this have already heard the term ‘remote-work’ and even ‘BPO’ but what is it? What’s the difference between remote-work and BPO?
First of all, I’m going to highlight the obvious. Remote-work is basically a job that is usually carried out in an office but from a location that isn’t the office, e.g; from home or a Starbucks (before the pandemic of course).
Now, BPO stands for; Business Process Outsourcing. “What does that mean?” I hear you ask. Well, this is essentially remote work that is done for you. How does this work? Ok, let me tell you;
Many businesses lack at least one of these three things; time, money, or staff. As anyone in business knows, the resource that costs the most is paying their staff. As jobs become more specialized, the more you pay. One of the most popular reasons why a business uses outsourcing is the cost. It is a fact that outsourcing is cheaper than running your services in house.
Teams across the globe are exploding in popularity as their necessity increases. Businesses need ‘troops on the ground’ performing tasks like; business development, data mining, lead generation, customer service, debt collecting, and the list goes on.
Some of these types of campaigns need skilled individuals which many BPO companies can offer. Imagine having a whole team of people being able to take care of any business-oriented task for you. This leads to higher efficiency, better quality service, time saved, and money earned.
In the end, BPO is like remote-work, but BPO gives you a rock-solid infrastructure that can take care of pretty much any type of business process.