We are witnessing now how fast technology is growing everywhere around us. In fact, did you know that it was already ten years ago since Apple launched its first iPad? Ten years ago, virtual reality and drones are still something that is out of a normal person’s reach. But now, you can almost see them being used everywhere.
The outsourcing industry has benefited a lot in technology.
The industry thrived and evolved because technology has ushered in a lot of innovation that made life easier in outsourcing. For example, processes related to it are now faster and more efficient.
As we are nearing the end of 2020, we are still seeing a lot of technological advancement around us. One of the reasons is because of the pandemic. COVID-19 has become a catalyst for a lot of companies to change their way of thinking and adapt to the emerging needs it has brought.
Read on to find out the technology trends businesses should watch out for in the coming year.
More Digital Collaboration
The pandemic has already ushered in the normalization of remote work or work from home for companies worldwide. In fact, some companies have already decided they will make this setup permanent. Moreover, because of this, there is a greater need for technology to makes it easier for people to collaborate well, even digitally.
For example, some companies like Salesforce and Slack have already joined forces to create better digital collaboration tools for businesses to use.
AI has been around for quite some time now. However, before, it is only accessible to some scientists and is often part of the futuristic narratives in movies. Now, AI is mostly everywhere. We are already living in an era where machines can process large amounts of data that usually take humans ages to process.
In the future, more and more businesses will use AI in their processes.
Wearable technology has been on the rise for quite some time now. In fact, the pandemic has also assisted in that. For example, there are more people now wearing smartwatches because a lot cannot go to the gym due to restrictions. Gartner also forecasted that people will spend more on wearable technology in 2021. Moreover, since it is wearable, data from people wearing any kind of technology can feed data more quickly in the system.