Josh Lambert

An Employee Facepalms in front of his computer

Why companys fail at outsourcing

Many companies are looking into outsourcing these days. Although, as you may have already seen in other articles, that the main reason for outsourcing is saving money. However, is this a good enough reason to actually make the investment?

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A pocket watch hanging from a pile of books

A brief history of Outsourcing

Outsourcing is becoming commonplace in the modern world across most industries. The world is becoming ever smaller thanks to advances in technology but it is not a new phenomenon. In fact, outsourcing has been a business practice for the past…

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A Telemarketer Gesturing to Stop

Outsourcing; more than just telemarketing

The term “outsourcing” has become a buzzword with many connotations, not all of them good. However, due to the constantly changing way we work in this modern world, outsourcing has become a commodity in businesses, be they large or small.…

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A Red Ladder Leading to The Sky

Are you ready for rapid growth?

Most entrepreneurs who want to be successful can sometimes underestimate the rapid growth that can come when hiring a BPO company. You might want to take note of a few things you may need before this rapid growth happens.

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